An antibiotic (anti bacterial) is a chemical compound that inhibits or abolishes the growth of microorganisms, such as bacteria, fungi, or protozoans. The original meaning of antibiotic includes any agent with biological activity against living organisms; however, the term is commonly used to refer to substances with anti-bacterial, anti-fungal, or anti-parasitical activity.
I appreciate your personalized customer service and prompt follow up. All I can say is this, if you are this straight forward and direct when something goes wrong, then you treat your customers with respect. And if you do that on a regular basis, you deserve to have great things happen to you in the future.
I will be in touch.
Thanks.